Franchises offer a lot of promise: For an up-front fee, you can be the owner of a small business with successful operating standards and a reputable name. But getting a franchise up and running takes work. With a few strategies, you can be doing great business with your new franchise.
Most franchise companies, like SirVent, offer training and support for their new franchise owners. Take advantage of that training. Get to learn the business and take the tips for how to run the franchise successfully. The franchise company wants you to succeed in business, and they are willing to help you do that. Utilize any support offered by the franchise — marketing, web support, on-site trainers, consultants and annual meetings. If you can find a mentor within the franchise, take advantage of his or her expertise.
Set a goal and share it.
Have a vision for your new business, and make sure everyone involved is working toward your goals. A business won’t work if partners or team members are moving in opposite directions. You may want to consider writing a simple business plan. Knowing where you want your business to go and writing out a strategy to get there is a recipe for success. It will help guide your decisions and your team. It will be especially useful during the stressful ups and downs of business ownership, as it will help you make rational, rather than emotional, decisions with your goal in mind.
Be ready to solve problems.
New businesses come with many problems. Some you will be able to anticipate; others will completely surprise you. Make it your mission to solve those problems. As franchise owner, it’s your job to solve problems before they become larger issues. Make sure the problems are solved with your goal in mind.
Take care of your employees.
Treating your employees with respect and paying them well earns their loyalty and makes them more committed to your goals. It’s not just about the pay and benefits, though paying your employees well is a start. Train them and empower them to do well at their jobs. Make sure they know you see them as an integral part of your business team. Show your appreciation by your actions. Praise their hard work.
Remember that it’s all about the customers.
Above all, focus on customer service. Ultimately, your business is about providing your customers with goods or services and leaving them satisfied. Put your customers first, and make sure your team does the same. Without satisfied customers, you can’t have a successful business.
You’re buying into a business franchise because it has a successful model that you believe in. It’s up to you to take that model and create your own prosperous business. Create a goal and a plan, and use any resource you can to make it a success!